Case worker
Works with assigned cases, plans, tasks and operational information.
Control visibility and editing by role, case assignment, form section and field. Noma supports operational collaboration without making sensitive records universally visible.
Access follows responsibility, not convenience.
ACCESS CONTROL
What this changes
Each capability is designed to make daily work more understandable while preserving the controls and evidence behind it.
Works with assigned cases, plans, tasks and operational information.
Reviews caseloads, high-risk situations, approvals, transfers and quality.
Sees only relevant sections or referral details needed to deliver a service.
Uses aggregate and non-identifying information for reporting and learning.
Manages forms, lists, users and system configuration with administrative controls.
Keep sensitive configuration and user-management actions accountable.
How it works
Start with understandable roles, then add restrictions only where the sensitivity of the data requires them.
Map responsibilities in your SOP and data-protection protocol.
Decide who sees assigned, team or organisation-level cases.
Set sections to hidden, read-only or editable per role.
Limit especially sensitive fields to explicitly authorised roles.
Update permissions when staff, partners or responsibilities change.
Operational outcomes
Important assurance
Case worker, supervisor, medical specialist, external agency, analyst and system administrator provide a clear starting point. Section- and field-level rules add precision where it matters.
Continue exploring
Walk through your case journey, access model and reporting needs with us.
Request a walkthrough