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Noma Serve

Platform

Case managementOne clear case journeyServices & referralsFrom need to delivered supportEvents & outreachProgrammes beyond the case fileReportingEvidence without unnecessary exposureAccess by roleNeed-to-know by designSecuritySensitive data deserves deliberate controls

Experience

Mobile & tabletDesigned for the device at handBrowser-basedNo desktop install to maintain

Solutions

Child protectionChild protection information managementGBV responseGBV information managementConfigurationStrong standards, local fitImplementationA practical path to adoption
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Child protection information management

Support consistent, child-centred case management from identification to closure.

Configure Noma around your child protection SOP, forms and referral pathways. Bring assessment, best-interest decisions, case planning, family information, services, review and closure into one protected record.

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A structured system that supports judgement instead of replacing it.

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ENAM
CP

Protected case

Active

Case ID · NOMA-0042 · Restricted record

Registration
Assessment
Case plan
Services
Review

Protection overview

Immediate safety
Care arrangement
Best-interest factors

Next action

Supervisor reviews case plan

Due 14 June · Assigned to case worker

What this changes

Strong structure, without the heavy interface.

Each capability is designed to make daily work more understandable while preserving the controls and evidence behind it.

01

Child-centred record

Keep the child's needs, strengths, safety, relationships and voice connected across the case.

02

SOP-aligned lifecycle

Guide registration, assessment, planning, implementation, review and closure.

03

Consent and assent

Configure age-appropriate consent, assent and sharing decisions in the workflow.

04

Referrals and services

Coordinate support while limiting partner access to the minimum necessary information.

05

Supervision and approvals

Surface high-risk cases, delayed actions and decisions requiring review.

06

Protected programme evidence

Use aggregate trends for learning and reporting without exposing children in routine outputs.

How it works

Map your child protection process clearly

The exact pathway is configurable to local practice, programme scope and inter-agency protocols.

  1. 01

    Identification & registration

    Record essential details and immediate protection concerns.

  2. 02

    Assessment

    Understand risks, needs, strengths, family and environmental factors.

  3. 03

    Case plan

    Agree child-centred goals, actions, services, owners and review dates.

  4. 04

    Implementation

    Coordinate services, referrals, visits, tasks and documented progress.

  5. 05

    Review & closure

    Reassess, approve closure and define any follow-up.

Operational outcomes

What teams should feel in practice.

  • More consistent use of SOPs
  • Stronger supervision of risk and delay
  • A coherent history through staff changes
  • Safer aggregate reporting

Important assurance

Configurable for protection practice

Noma provides flexible building blocks for CP information management. Your organisation remains responsible for the SOP, legal basis, data-protection protocol and professional decisions that shape the deployment.

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Connected capabilities

Case management

A complete case record that still feels simple to use.

Explore

Security & data protection

Security designed into the workflow, not added as a final checkbox.

Explore

Implementation & support

A right-sized rollout with clear ownership from day one.

Explore

See how this fits your programme.

Walk through your case journey, access model and reporting needs with us.

Request a walkthrough