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One clear case journey

Keep every case moving, without losing the human story.

Noma brings registration, assessment, planning, service delivery, review and closure into one calm workspace. Case workers see what matters now; supervisors see where support is needed.

A complete case record that still feels simple to use.

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ENAM

CASE MANAGEMENT

Cases

Filter · AllRisk · AllPeriod
BeneficiaryStatusRiskDate
EPElena P.ActiveMedium12 Jun
MIMaria I.ActiveLow11 Jun
ACAna C.MonitoringCritical10 Jun
NBNatalia B.ClosedLow08 Jun
24Active cases
3Need review
7Due this week

What this changes

Strong structure, without the heavy interface.

Each capability is designed to make daily work more understandable while preserving the controls and evidence behind it.

01

Guided workflows

Make each stage, approval and next action visible so teams follow the same practice without relying on memory.

02

A connected record

Keep assessments, notes, plans, tasks, services, documents and decisions together around the person or household.

03

Supervision built in

Review caseloads, high-risk cases, overdue actions, transfers and approval requests from one focused view.

04

Your forms, your terminology

Configure sections, fields, lists, languages, conditional logic and workflows around your programme and SOPs.

05

Consent-aware practice

Record consent, manage sharing decisions and keep sensitive information out of places where it does not belong.

06

A reliable history

Preserve the operational trail behind key decisions, approvals and changes for safer supervision and accountability.

How it works

A lifecycle teams can understand at a glance

Noma turns your case management SOP into an everyday path, with the flexibility to adapt stages and gates to each programme.

  1. 01

    Register

    Capture only what is needed and identify immediate safety concerns.

  2. 02

    Assess

    Structure needs, risks, strengths and informed decisions.

  3. 03

    Plan

    Agree goals, responsibilities, services and review dates.

  4. 04

    Deliver

    Coordinate referrals, tasks, follow-up and service outcomes.

  5. 05

    Review & close

    Document progress, approvals, closure reasons and follow-up.

Operational outcomes

What teams should feel in practice.

  • Less time searching across files and spreadsheets
  • More consistent practice across teams and locations
  • Earlier visibility of risk, delays and overloaded caseloads
  • A case history that remains understandable when staff change

Important assurance

Built for real casework, not generic CRM pipelines

People are not sales leads. Noma is designed around safeguarding, consent, supervision, referrals, services and accountable closure, not around deals or conversion stages.

See how this fits your programme.

Walk through your case journey, access model and reporting needs with us.

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